Our team of highly skilled engineers are ready to solve any technical problems
Technical Support Line 0845 299 7578 9am - 5pm
Monday - Friday
After-hours service 5pm - 9pm Monday - Sunday
Numbers are attached to maintenance contract
Live Support
Please click on this link below
Critical Solutions offers a comprehensive support packages to all our contract customers via our technical helpdesk.
The technical helpdesk offers both voice and remote access support. We use the latest software to remotely control any EPOS terminal or back office PC directly from our helpdesk.
Our Standard Rates
ON-SITE INSTALLATION (installation at customer premises)
£150.00
REMOTE INSTALLATION (active broadband required for remote installation)
£50.00
ON-SITE TRAINING (at customer site)
£250.00
ON-LINE TRAINING (on-line training active broadband required)
£150.00
CALL-OUT CHARGE (include 1 hour labour)
£75.00
PAY-AS-YOU GO REMOTE SUPPORT (non contracted customers)
